Processes

The repeatable work your team does, written down so it can be improved.

Active processes

• Process name — one-line description of the outcome.
  • When it runs (trigger).
  • Who's accountable.
  • Where the work happens (system, doc, board).
  • How you know it's done.

Skip the prose. A process worth documenting is a process worth listing crisply — sentences are for the parts that don't fit a bullet.